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Terms of Service

Last updated 13 October 2026

These terms govern your use of Quack. By creating an account or joining a session you agree to them. If you don’t agree, please don’t use the service.

Quack is a service provided by Remuda Group AB, org.nr 559596-3785, Slåttervägen 5A, 227 38 Lund, Sweden.

The service

Quack lets you build interactive decks and run live quizzes and polls that an audience joins from their phones. We may change, add, or remove features over time.

Your account & acceptable use

You’re responsible for activity under your account and for keeping your login secure. Don’t use Quack to break the law, infringe others’ rights, upload harmful or unlawful content, or disrupt the service or other users.

Plans, billing & cancellation

Paid plans (Quack Plus) are subscriptions billed in advance, monthly or yearly, processed by Stripe. Prices are shown excluding VAT/sales tax; applicable taxes are calculated at checkout from your billing details. New subscriptions start with a 14-day free trial - cancel during the trial and you pay nothing. Subscriptions renew automatically until cancelled; you can cancel anytime in the billing portal and keep access until the end of the period already paid. Except where the law requires otherwise, amounts already paid are not refunded; if you are a consumer in the EU/UK you may withdraw within 14 days of a purchase and receive a refund reduced proportionally for the service already provided. We announce price changes at least 30 days in advance; they take effect at your next renewal.

Your content

You keep ownership of the decks and media you create. You grant us the limited rights needed to host, process, and display that content so we can run the service for you (for example, showing your slides to participants). You’re responsible for having the rights to anything you upload.

AI-generated content

“Create with AI” uses a third-party model to draft slides from your prompt or from material you upload. Material you upload is read in your browser and sent to the model only for the length of the request; we don't store it, and you confirm you have the rights to quiz on it. AI output can be inaccurate or unoriginal - review and edit it before you present. You’re responsible for the decks you publish or present.

AI assistants you connect

You can connect Quack to an AI assistant through Quack's connector. The assistant then acts in your Quack account with the permissions you approved, and you are responsible for what it does there as if you had done it yourself. Its provider's terms apply to your use of the assistant. Review what it makes before you present it, and disconnect it in Settings when you no longer want it to have access.

Videos from YouTube

You can put a YouTube video on a slide or in a deck's waiting room. It plays in YouTube's own embedded player, so using the feature also means agreeing to be bound by the YouTube Terms of Service. Showing a video to a room can require permission or a licence of its own - that is between you and the rights holders, the same as for images and files you upload, and it is your responsibility, not ours. YouTube may show ads in the player and we are not permitted to block them. The feature is available on every plan.

Availability & warranties

The service is provided “as is” and “as available”, without warranties of any kind to the extent permitted by law. We don’t guarantee it will always be uninterrupted or error-free.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the service.

Termination

You can stop using Quack and delete your account at any time. We may suspend or end access if these terms are breached.

Governing law & contact

These terms are governed by the laws of Sweden. Privacy is covered by our Privacy Policy. Questions? Email [email protected].